When You Can No Longer Care for Your Pet
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Giving up a pet is never an easy decision. Often, it is due to circumstances beyond our control and the helplessness we feel can be debilitating. We are here to help as best we can. If you are having particular behavior problems with your pet that you feel may become manageable with the right resources, please visit our Animal Behavior help page for ideas. If it is a medical issue you are unable to deal with, please contact us, we may be able to offer suggestions on low cost veterinary options for you to explore.

First, try posting the pet on local Facebook pages such as Central Texas Pet Connect. You can also connect with adopters on “ReHome“, this site will publish your pet on all of the pet adoption sites such as Adopt-A-Pet and Petfinder to be seen by a wide range of adopters.

​The HSNBA holds contracts with the City of New Braunfels and Comal County Animal Control and therefore must have kennel space available on a daily basis for animals brought in by these agencies. In an attempt to lower the rate of euthanasia of companion animals in this area, we are typically always full. Dropping your pet off at HSNBA should always be your very last resort.

We have included some local resources that MAY be able to help you.

HSNBA Process

Leaving your pet at HSNBA should be a LAST RESORT if all other options have been exhausted. In the event you have no other choice, we MAY be able to receive your animal, however, as we are a non-profit organization, there will be a fee assessed for dropping off your pet to offset the costs of caring for it. Please e-mail to make an appointment so we can be sure to devote the time to you and your pet that you deserve. If we can accept your pet, please carefully complete our Owner Surrender Form and bring it with you to the shelter.

Unaltered Animal: $100

Altered Animal: $50

Surrendering Litters

​When you find yourself with an unexpected litter of kittens or puppies from animals in your care, we can usually accept them if they are between 6 and 8 weeks old and healthy and friendly. There is $25 per animal deposit made to the shelter at time of drop off which will be refunded to you if you bring in proof the mother of the litter is spayed within 45 days of dropping off the litter. Please see “Low Cost Spay and Neuter Options” if the cost of the surgery is a barrier.

german shepherd

Local Shelters

2170 Old Sattler Rd, Canyon Lake, TX 78133
(830) 899-2527

11300 Nacogdoches Rd, San Antonio, TX 78217
(210) 655-1481

500 East FM 150, Kyle, TX 78640
(512) 268-1611

4804 Fredericksburg Rd, San Antonio, TX 78229
(210) 226-7461

9107 Marbach Rd #109
San Antonio, TX 78245
(210) 370-7612

124 W Anderson Ln, Austin, TX 78752
(512) 646-7387

1156 W Cesar Chavez St, Austin, TX 78703
(512) 961-6519

Online Resources

You may be able to find a new home for your pet via the internet. Here are a few sites to to try by posting your pet online:
New Braunfels Herald Zeitung Classified Ads
New Braunfels Pet Adoption Facebook Page
Posting on Craigslist
Comal County Lost and Found Facebook Page